Two Books

I went to hear author Malcolm Gladwell this evening at the Tattered Cover. He's the author of two books, The Tipping Point and blink, both of which I bought. He's an interesting speaker and there was quite a crowd, probably 200 or so. The introduction was made by Denver Mayor John W. Hickenlooper. Gladwell made 4 points in his talk: 1) snap judgements are far more prevalent than we think; 2) we are not aware of our biases; 3) we can improve our decision making by reducing the amount of information we have; and 4) change the decision making environment.